I haven't received my physical ISIC card?

Modified on Fri, 30 Jun, 2023 at 4:02 PM

If you have purchased a physical ISIC card as well as a virtual card you will receive this within 7-10 days of your order being approved.


We do ask that you allow up to 21 days from the date you purchased your ISIC card due to any unforeseen delays. If after this time you have not received your card, please email us at help@isic.totum.com and we would be happy to help.


If you have noticed your delivery address is incorrect on your order confirmation, please also email us at help@isic.totum.com so we can rectify this for you.

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